Lee Suhyung, Assistant Manager
Q. Could you please introduce your responsibilities or the projects you are working on?
I am responsible for the sales of spindles used by our customers. I maintain continuous relationships with the representatives of the end users, understand their needs, and provide solutions for the challenges they face.
Q. What knowledge or skills are required to effectively perform your duties?
Although spindles may appear simple in appearance, they are, in fact, a comprehensive collection of mechanical elements. It is crucial to have a clear understanding of the materials, processing, heat treatment, and the principles behind the components that make up the machine. A strong grasp of basic mechanical principles allows for smoother communication with the departments involved. As a salesperson, it is important to listen carefully to the customers and, based on my understanding of the mechanical devices, find the most appropriate solution to persuade them.
Q. What are the advantages or appealing aspects of working for our company?
I joined “KRST” through a merger. Before the merger, the company I worked for had a more hierarchical, military-like atmosphere, but now, our company fosters a free and open culture where various opinions are discussed and aligned. I believe this open culture is one of the most appealing aspects of our company.
Q. What is one thing your department is fully committed to in the course of your work?
When problems arise, our approach is not to blame anyone, but to focus on how we can resolve the issue. I believe that this attitude is our department’s strength. Even though there may be some disagreement during the process, I firmly believe that it is through this process that we ultimately reach success.
Q. How do you primarily communicate and drive work forward? What do you consider the most important aspect of your work process?
I believe the most important aspect of my work is “listening.” In the past, I tended to talk a lot during sales conversations, but recently, I have focused on speaking only when necessary, listening to the other party’s opinions, and practicing active engagement. Of course, when necessary, I strongly advocate for my own opinions, but by listening to others, I realize that they may have different thoughts and perspectives, which provide valuable learning opportunities.
Q. Where do you see yourself in the company in the next 10 years?
Every time I work for a company, I make a personal commitment. That commitment is to “make sure the company is one I would be proud to have my children work for.” I will do my best to help the company become one that my child would want to join, and I will continue to put my best effort into my work to achieve that goal.